By booking with Luxe in Blume, you agree to the following Terms & Conditions.

Bookings & Deposits

A booking is confirmed once your deposit has been received.

Deposits are non-refundable and secure your selected flower wall and event date.

The remaining balance must be paid prior to delivery unless otherwise agreed in writing.

Delivery & Collection

Luxe in Blume provides professional delivery, installation and collection times. Any delays caused by venue access restrictions may incur additional charges.

Hire Period

Flower walls are hired for the agreed event period only.

If collection cannot occur at the agreed timne due to venue restrictions or delays, additional hire or waiting fees may apply.

Personalisation

Clients are welcome to personalise their flower wall with their own neon signs, balloons, balloon garlands, signage or decorative items to a point.

All decorations must be attached in a way that does not damage the flowers, framework or structure.

If your would like Luxe in Blume to install your supplied decorations, this must be arranged prior to your event and may incur an additional fee.

Luxe in Blume does not supply any personalised signage, balloons or neon signs unless otherwise agreed.

Damage & Loss

Our flower walls are premium hire items and must be treated with care throughout the hire period.

The client is responsible for any damage, theft or loss occurring during the hire period.

Repair or replacement costs resulting from damage caused by guests, decorations, misuse or negligence may be deducted from your initial deposit or invoiced to the client.

Weather

Flower walls are suitable for outdoor events; however, they must be protected from extreme weather conditions including heavy rain, strong winds and hail.

Luxe in Blume reserves the right to refuse installation if weather conditions may compromise the safety of guests or damage our equipment.

Safety

Flower walls must not be climbed on, leaned against, moved or altered after installation.

Children should be supervised at all times around the flower wall.

The client accepts responsibility for ensuring guests use the installation safely.

Cancellations

Deposits are non-refundable.

If a booking is cancelled within 30 days of the event date, additional cancellation fees may apple as the booking date has been reserved exclusively for your event.

Where possible, date changes will be accommodated subject to availability.

Photography

Luxe in Blume may photograph our installations before, during or after your event for promotional and portfolio purposes.

If you would prefer your event not be photographed, please notify us in writing before your event date.

Liability

While every care is taken during delivery, installation and collection, Luxe in Blume accepts no responsibility for injury, loss or damage arising from misuse of hired items after installation.

Our liability is limited to the value of the hire service provided, except where otherwise required under Australian Consumer Law.

Contact

For any questions regarding your booking or our Terms & Conditions, please contact us before confirming your reservation.